Privacy Policy
How we collect, use and safeguard your personal information.
Last updated: 1 January 2026
Clifftopdetail ("we", "us", "our") operates the website clifftopdetail.com and provides professional automotive detailing services from our studio at 10 Hanworth St, East Brisbane QLD 4169, Australia. This Privacy Policy explains how we handle your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Information We Collect
We may collect the following types of personal information when you interact with our website or use our detailing services:
- Contact details including your name, phone number, email address and postal address
- Vehicle information such as make, model, registration and condition details relevant to your service
- Booking and payment information related to your appointments
- Communications you send us via contact forms, email or phone
- Technical data including IP address, browser type and pages visited on our website
2. How We Use Your Information
We use your personal information to:
- Process bookings and deliver our car detailing services
- Respond to enquiries and provide quotes
- Send appointment confirmations and service-related communications
- Improve our website, services and customer experience
- Comply with legal obligations under Australian law
3. Disclosure of Information
We do not sell or rent your personal information to third parties. We may share your information with:
- Service providers who assist us with payment processing, website hosting and communication tools
- Professional advisers such as accountants or legal counsel when required
- Law enforcement or regulatory bodies when required by law
All third parties are required to handle your information in accordance with applicable privacy laws and only for the purposes we specify.
4. Data Security
We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse or alteration. While we strive to protect your data, no method of electronic transmission or storage is completely secure.
5. Your Rights
Under the Privacy Act 1988, you have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or outdated information
- Make a complaint about how we handle your personal information
To exercise these rights, contact us at clifftopdetail@hotmail.com or call +61 7 3391 7311.
6. Cookies and Tracking
Our website uses cookies to enhance your browsing experience. For detailed information about the cookies we use, please refer to our Cookie Policy.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
8. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Clifftopdetail
10 Hanworth St, East Brisbane QLD 4169, Australia
Phone: +61 7 3391 7311
Email: clifftopdetail@hotmail.com